Privacy Policy

This Privacy Policy explains how Seller 24 LLC, a Texas limited liability company operating the Cardiye brand ("Seller 24 LLC," "Cardiye," "we," "us," or "our"), collects, uses, discloses, and protects personal information when you visit or use the Cardiye website, purchase or personalize our digital cards and invitations, create or use a Cardiye account, make a purchase as a guest, or otherwise interact with our Services.

Cardiye is a brand operated by Seller 24 LLC, based in Austin, Texas, USA.

By using the Cardiye website or Services, you acknowledge that your information will be handled as described in this Privacy Policy.

The information we collect depends on how you use Cardiye.

2.1 Information You Provide to Us

We may collect information you provide directly to us, including:

• Your name
• Email address
• Billing information
• Account login information
• Information used to personalize a card or invitation
• Names of individuals included in a card or invitation
• Dates, times, venue details, addresses, RSVP information, messages, and other personalization information
• Customer support inquiries and communications
• Reviews, ratings, comments, photographs, or other feedback you choose to submit
• Communication preferences
• Other information you voluntarily provide through the Services

You may provide some of this information when purchasing a product, creating an account, personalizing a card, contacting us, submitting a review, or using other features of the Services.

2.2 Guest Purchases

You do not need to create a Cardiye account to make a purchase.

If you purchase a Cardiye product as a guest, we may collect information necessary to process and fulfill your order, such as your name, email address, payment-related information, order details, and personalized content.

If you later create a Cardiye account using the same verified email address associated with eligible guest activity, we may associate eligible guest orders or other applicable information with your account so that you can access features such as purchase history.

2.3 Payment Information

When you make a purchase, payment information may be collected and processed by third-party payment processors.

Cardiye does not intend to store your full payment card number or card security code on its own systems.

Our payment processing may be provided by third-party payment service providers.

Payment processors may collect and process information such as your name, billing information, payment card or other payment method information, transaction details, device information, and information necessary to detect and prevent fraud.

When a third-party payment provider processes your payment, its own privacy policy and terms may also apply.

2.4 Information Collected Automatically

When you access or use Cardiye, we may automatically collect certain information about your device and interactions with the Services, including:

• IP address
• Browser type and version
• Device type
• Operating system
• Pages or products viewed
• Referring pages or websites
• Date and time of access
• General usage and interaction information
• Diagnostic and technical information

We may use this information to operate, maintain, secure, and improve the Services and to understand how visitors use Cardiye.

Cardiye may allow you to create or access an account using Google Sign-In.

If you choose to use Google Sign-In, we may receive certain information from Google, such as:

• Your name
• Email address
• Profile information made available through the Google authentication service
• A unique identifier associated with your Google account

We use this information to authenticate you, create or maintain your Cardiye account, and provide account-related functionality.

Cardiye does not receive or store your Google password through Google Sign-In.

Your use of Google services is also subject to Google's applicable terms and privacy policies.

We may use personal information for the following purposes:

• To provide, operate, and maintain the Cardiye Services
• To process and fulfill purchases
• To personalize and generate digital cards and invitations
• To deliver purchased products
• To maintain guest and account-based order records
• To provide customer support
• To communicate with you about your orders and transactions
• To manage your Cardiye account
• To process payments through third-party payment providers
• To detect, prevent, and investigate fraud, abuse, and unauthorized activity
• To maintain the security and integrity of the Services
• To troubleshoot technical problems
• To improve our products, website, and Services
• To understand how users interact with our Services
• To send marketing or promotional communications where permitted by law and consistent with your preferences
• To comply with legal and regulatory obligations
• To establish, exercise, or defend legal claims
• To enforce our Terms & Conditions and other policies

When you personalize a Cardiye product, you may provide information about yourself or other individuals.

This may include names, dates, addresses, venue information, messages, RSVP information, and other information you choose to include in your card or invitation.

We use this information primarily to provide the Services you request, including generating, personalizing, storing, delivering, and supporting your purchased product.

You are responsible for ensuring that you have the appropriate permission or lawful basis to provide personal information about another person through the Services.

For example, if you provide the name, address, or other information of an invitation recipient, you are responsible for ensuring that you are permitted to provide that information to Cardiye for the purposes of creating and delivering the invitation.

We do not sell your personal information for monetary consideration.

We may share personal information with third parties in the following circumstances:

Service Providers

We may share information with companies and service providers that help us operate Cardiye, including providers for:

• Payment processing
• Authentication and account services
• Hosting and cloud infrastructure
• Data storage
• Email delivery
• Website functionality
• Analytics
• Fraud prevention and security
• Customer support
• Other business and technical operations

These providers may process personal information on our behalf or, depending on the service and applicable law, process certain information independently.

Payment Providers

When you make a purchase, payment-related information may be shared with the payment processor used for the transaction.

Legal Requirements

We may disclose information when reasonably necessary to:

• Comply with applicable laws, regulations, legal processes, or governmental requests
• Protect our rights, property, or safety
• Protect the rights, property, or safety of our users or others
• Investigate fraud, security incidents, or other unlawful activity
• Enforce our Terms & Conditions or other agreements

Business Transactions

If Seller 24 LLC or Cardiye is involved in a merger, acquisition, financing, restructuring, sale of assets, bankruptcy, or similar business transaction, personal information may be transferred as part of that transaction, subject to applicable law.

With Your Consent

We may disclose information for other purposes when you provide your consent or otherwise direct us to do so.

Cardiye may use cookies, local storage, pixels, and similar technologies to operate the website and remember certain preferences or activity.

These technologies may be used to:

• Keep the website functioning properly
• Maintain shopping carts and wishlists
• Remember certain preferences
• Support account functionality
• Understand website usage
• Improve website performance
• Detect fraud and security threats
• Support analytics and other website functionality

Some third-party services integrated with Cardiye may also use cookies or similar technologies.

You can control or restrict cookies through your browser settings. Disabling certain cookies or local storage technologies may affect the functionality of the Services.

We may use third-party analytics and technology providers to understand how visitors use Cardiye, monitor website performance, diagnose technical issues, and improve our Services.

These providers may collect information such as IP address, device information, browser information, pages viewed, interactions, and other usage information.

The specific third-party services used by Cardiye may change over time. Where required by applicable law, we will provide appropriate disclosures and choices regarding these technologies.

We retain personal information for as long as reasonably necessary to:

• Provide our Services
• Complete and maintain transaction records
• Provide customer support
• Maintain account and purchase history
• Comply with legal, accounting, tax, and regulatory obligations
• Resolve disputes
• Prevent fraud and abuse
• Enforce our agreements
• Protect our legal rights

The specific retention period may vary depending on the type of information and the purpose for which it was collected.

When personal information is no longer reasonably required, we may delete, anonymize, or securely dispose of it, subject to applicable legal and operational requirements.

We implement reasonable technical and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmission over the internet or method of electronic storage is completely secure. We therefore cannot guarantee absolute security.

Payment information is handled through third-party payment providers designed to process payments securely. Cardiye does not intend to store full payment card numbers or card security codes on its own systems.

Seller 24 LLC is based in the United States, and Cardiye may use service providers located in the United States or other countries.

As a result, your personal information may be transferred to, stored in, or processed in countries other than the country where you are located.

These countries may have data-protection laws that differ from those in your country.

Where required by applicable law, we will take appropriate measures for international transfers of personal information.

Depending on where you live and applicable law, you may have certain rights regarding your personal information.

These rights may include:

• Requesting access to personal information we hold about you
• Requesting correction of inaccurate information
• Requesting deletion of personal information
• Requesting restriction of certain processing
• Objecting to certain processing
• Requesting portability of certain information
• Withdrawing consent where processing is based on consent
• Opting out of certain marketing communications
• Exercising other rights provided by applicable law

These rights are subject to applicable legal exceptions and limitations.

To exercise a privacy right, contact us using the information provided below. We may need to verify your identity before completing certain requests.

You may also unsubscribe from promotional emails by using the unsubscribe mechanism included in those communications.

We may send promotional or marketing communications about Cardiye products, promotions, new designs, or other updates where permitted by law.

You can unsubscribe from marketing emails at any time by using the unsubscribe link included in the email.

Even if you opt out of marketing communications, we may continue to send necessary transactional or service-related communications, such as order confirmations, delivery information, account notifications, security notices, and customer-service communications.

Cardiye is intended for a general audience and is not directed toward children under the age at which they may lawfully use online commercial services without parental consent under applicable law.

We do not knowingly collect personal information from children where such collection is prohibited by applicable law.

If you believe that a child has provided personal information to us in circumstances where such collection is not permitted, please contact us so that we can take appropriate action.

Cardiye may contain links to or integrations with third-party websites and services.

These third parties may have their own privacy policies and terms.

We are not responsible for the privacy practices of third-party websites or services that we do not control.

We encourage you to review the privacy policies of third-party services before providing them with personal information.

If you are a California resident, you may have additional privacy rights under applicable California privacy laws.

Depending on the circumstances and applicable law, these rights may include rights to access, correct, delete, or obtain information about the personal information we collect and certain rights relating to the sharing or use of personal information.

Cardiye does not sell personal information for monetary consideration.

If California privacy laws apply to our processing of your information, you may contact us using the information below to exercise applicable rights.

We will process verified requests in accordance with applicable law.

If you are located in a jurisdiction that provides specific data-protection rights, including the European Economic Area or United Kingdom, you may have additional rights under applicable privacy laws.

Depending on the applicable law, we may process personal information on legal bases such as:

• Performance of a contract
• Compliance with legal obligations
• Legitimate interests
• Consent

Where we rely on consent, you may withdraw that consent at any time, subject to applicable law.

Where applicable, you may also have the right to lodge a complaint with your local data-protection authority.

We may update this Privacy Policy from time to time to reflect changes to our Services, business practices, technology, legal requirements, or third-party services.

When we make changes, we will update the "Last Updated" date at the top of this Privacy Policy.

If we make material changes where notice is required by applicable law, we will provide additional notice through the Services or by another appropriate method.