Question 1

How does customising an invitation work?

Accepted Answer

Choose a template, then edit your names, venue and date directly on the card. You'll see your changes in real-time, side-by-side with the live preview. When you're ready, complete checkout to unlock the high-resolution download.

Question 2

What format do I receive my invitation in?

Accepted Answer

Your finished invitation is delivered as a high-resolution PNG or JPG image — perfect for sharing via WhatsApp, email, Instagram or printing at home.

Question 3

Can I edit my invitation after I download it?

Accepted Answer

Yes. Visit "My Invitations" in your account at any time to re-open your invitation, adjust details and download a new version.

Question 4

Do you offer fully bespoke designs?

Accepted Answer

We do. For weddings and milestone celebrations, our atelier can craft a one-of-a-kind invitation around your story. Email hello@cardiye.com to begin.

Question 5

What is your refund policy?

Accepted Answer

Because each invitation is personalised and delivered digitally, all sales are final. If something isn't right, reach out — we'll always do our best to make it perfect.

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